HB 997 (2007) -  Automated Telephone Answering Systems

General Bill by Williams, T. (CO-SPONSORS) Traviesa
Automated Telephone Answering Systems: Requires state agencies & agents acting on behalf of state agency to provide option which permits callers to reach employee; requires allocation of at least two phone lines for certain responsibilities; requires on-hold times to be monitored; prohibits state agency or agent employee from using automated telephone answering system except under certain circumstances; requires STO to adopt rules that require submission of annual reports; requires STO to submit annual reports to Governor & Legislature; repeals provisions relating to telephone voice mail systems & telephone menu options.
Effective Date: July 1, 2007.
Last Event: Died in Committee on Audit & Performance on Friday, May 4, 2007 4:12 PM

Referred Committees and Committee Actions

House Referrals

Related Bills

Bill # Subject Relationship
Bill #: SB 1858 Subject: Automated Telephone Answering System [RPCC] Relationship: Similar

Bill Text

Staff Analysis

(None Available)

Vote History

(No Votes Recorded)

Bill History

Event Time Member Committee Ver.
Event: H Died in Committee on Audit & Performance Time: 05/04/2007 - 4:12 PM Member: Committee: Committee on Audit & Performance Version:
Event: H Now in Committee on Audit & Performance Time: 03/08/2007 - 11:56 AM Member: Committee: Committee on Audit & Performance Version: __
Event: H Referred to Committee on Audit & Performance by Government Efficiency & Accountability Council Time: 03/08/2007 - 11:56 AM Member: Committee: Committee on Audit & Performance Version: __
Event: H 1st Reading Time: 03/06/2007 - 11:59 PM Member: Committee: Version: __
Event: H Now in Government Efficiency & Accountability Council Time: 02/26/2007 - 6:26 PM Member: Committee: Government Efficiency & Accountability Council Version: __
Event: H Referred to Policy & Budget Council Time: 02/26/2007 - 6:26 PM Member: Committee: Policy & Budget Council Version: __
Event: H Referred to Government Efficiency & Accountability Council Time: 02/26/2007 - 6:26 PM Member: Committee: Government Efficiency & Accountability Council Version: __
Event: H Filed Time: 02/21/2007 - 1:53 PM Member: Williams, T. Committee: Version: __

Statutes Referenced by this Bill

Statute Other Bill Citations
110.1082
282.108