General Bill
Automated Telephone Answering System [RPCC]:
requires state agencies & agents acting on behalf of state agency to provide
during specified hours an option, during first minute of call answered by
said system, which permits callers to reach employee; requires allocation of
at least two phone lines for certain responsibilities; requires on-hold times
to be monitored; provides exception for "511" traveler information system,
etc. Creates 282.108; repeals 110.1082.
Effective Date:
07/01/2007
Last Event:
05/04/07 S Died in Committee on Governmental Operations on Friday, May 4, 2007 4:12 PM
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Governmental Operations
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Commerce
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General Government Appropriations
Bill #
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Subject
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Relationship
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Bill #:
HB 997
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Subject:
Automated Telephone Answering Systems
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Relationship:
Similar
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Event |
Time |
Member |
Committee |
Ver. |
Event:
S Died in Committee on Governmental Operations
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Time:
05/04/2007 - 4:12 PM
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Member:
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Committee:
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Version:
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Event:
S Introduced, referred to Governmental Operations; Commerce; General Government Appropriations -SJ 00121
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Time:
03/07/2007 - 3:21 PM
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Member:
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Committee:
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Version:
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Event:
S Filed
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Time:
02/21/2007 - 11:39 AM
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Member:
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Committee:
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Version:
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