SB 1858 (2007) -  Automated Telephone Answering System [RPCC]

by Bennett
requires state agencies & agents acting on behalf of state agency to provide during specified hours an option, during first minute of call answered by said system, which permits callers to reach employee; requires allocation of at least two phone lines for certain responsibilities; requires on-hold times to be monitored; provides exception for "511" traveler information system, etc. Creates 282.108; repeals 110.1082.
Effective Date: 07/01/2007
Last Event: 05/04/07 S Died in Committee on Governmental Operations on Friday, May 4, 2007 4:12 PM

Referred Committees and Committee Actions

Senate Referrals

  • Governmental Operations
  • Commerce
  • General Government Appropriations

Related Bills

Staff Analysis

(None Available)

Vote History

(No Votes Recorded)

Bill History

Event Time Member Committee Ver.
Event: S Died in Committee on Governmental Operations Time: 05/04/2007 - 4:12 PM Member: Committee: Version: __
Event: S Introduced, referred to Governmental Operations; Commerce; General Government Appropriations -SJ 00121 Time: 03/07/2007 - 3:21 PM Member: Committee: Version: __
Event: S Filed Time: 02/21/2007 - 11:39 AM Member: Committee: Version: __

Statutes Referenced by this Bill

Statute Other Bill Citations
0110.1082
0282.108